Creator Support
At ruj.app, we strive to make AI character creation as seamless and enjoyable as possible. While our platform is designed to offer engaging and dynamic AI interactions, we understand that users may occasionally encounter challenges during the setup or customization process.
This page provides quick solutions to common issues and a direct way to reach out for support. If you need further assistance, simply check our FAQs below or submit a request through the form, and our team will get back to you as soon as possible.
Frequently Asked Questions
You can always use /manage > Settings > Reset Bot feature to restart your bot. If you are still having issues, ensure that your system prompt is clear and detailed. Adjusting instructions can help guide the AI’s responses more effectively.
Give your character distinct traits, such as a backstory, specific speaking style, humor, or personality quirks, to make it more engaging and unique. Adjust your system prompt to handle conversation better.
We pay creators on the 3rd to 5th business day of each month. To receive payment, you must meet the minimum payout threshold and complete a mandatory activation period (usually 15 days) to prevent chargebacks and refunds.